Privacy Policy
Updated March 29, 2022
Welcome to dehistory.org (referred to as “DHS site” or “site”), the website of the Delaware Historical Society (referred to as “DHS,” “we,” or “us”). We are committed to ensuring the privacy and security of your personal information.
Overview
DHS collects information from site visitors at different points on this website. This Privacy Policy explains what personal information we may receive or collect when you are using our website. Your use our website or provision of personal information to DHS as described below constitutes your consent to the terms and conditions of this Privacy Policy.
By using our website, you’re also agreeing to conditions set forth in our Terms of Use.
This notice applies to all Delaware Historical Society websites and all information submitted to the website and through third parties with your consent.
Information You Provide Us
We collect both PII (Personally Identifiable Information), or Personal Data, and non-PII (data that is anonymous), or Usage Data. Personal data is used only for its intended purpose and when you voluntarily provide it directly to us.
DHS may process and use Personal and Usage data for various reasons:
- To refine our site to better tailor them to your needs
- To notify you of any policy changes
- To allow you to participate in interactive features of our site
- To process your membership or donations
- To register you for events
- To provide customer care and support or otherwise communicate with you
- To provide analysis or valuable information so that we can improve our site
- To monitor the usage of our site
- To detect, prevent and address technical issues
We have a legitimate interest in processing your Personal Data or Usage Data to understand the needs, concerns, and interest of our website users. We may rely upon your consent to process your Personal Data or Usage Data, in which case we will keep a record of consent and agree to honor your choices.
Data Disclosure
We will never share, sell, or rent your personal information with anyone in ways different from what is disclosed in this statement, except:
- To comply with a legal obligation
- To protect and defend the rights or property of Delaware Historical Society
- To prevent or investigate possible wrongdoing in connection with our website
- To protect the personal safety of web users or the public
- To protect against legal liability
- To comply with your request to authorize such disclosure or a person demonstrating legal authority to act on your behalf requests or authorizes such disclosure
- To provide the information to our agents, vendors, or service providers who perform functions on our behalf, which allow us to provide features and maintain our site
We work with third party applications, including various Google Services like Google Analytics and Google Forms, that are not controlled by DHS to provide services on this site, such as for event registration, emailing updates, processing online payments, or collecting voluntarily provided feedback. These third-party sites and applications will either follow our privacy policy, or prominently display their own. Other than these exceptions, we do not give personal information to outside organizations without your consent.
Information We Collect
Personal Data
You will be asked for information to receive email communications, register for events or tours, complete contact forms and applications, submit feedback reports, or participate in surveys and evaluations. Types of personal information collected varies but can include:
- First and last name
- Email address
- Name of recipient/s of gift memberships (if applicable)
- Spouse or family relationships (for membership)
- Address, City, State, Province, ZIP/Postal code
- Phone number
- School or organization name (for affiliation information)
- Usage Data (defined below)
- Credit Card Information (this data is not stored)
Online Payments and Transactions
When you perform any of the following transactions online through the website, you will be asked for personal information:
- Purchase a Delaware Historical Society Membership
- Make a donation
- Register for an event (Free and Paid events) *
- Purchase Admission Tickets
- Book a Library Reservation
- Submit payment for a service
We do not process payments through our own e-commerce platform. When you perform any of the above-mentioned transactions online, you exit the Delaware Historical Society website and enter the website of one of our third-party affiliates. Contact information supplied during the checkout process (email, phone, or home/mailing address, not billing address) may be used to let you know about other events or for future communication. To opt-out of this communication or for questions about privacy, please contact deinfo@dehistory.org.
*Credit card information that you provide during purchase is used only to process your payment on these platforms and will not be used for any other purpose. The credit card information is not stored in our system any longer than necessary.
Most registrations and payments for Delaware Historical Society programs are handled through Ticket Tailor (https://www.tickettailor.com/), PayPal (https://www.paypal.com/us/home), DonorPerfect (https://www.donorperfect.com/), Eventbrite (https://www.eventbrite.com/), or Zoom (https://zoom.us/), all of which have independent privacy policies that govern use of personal data collected during a transaction. For more information, see Ticket Tailor’s Privacy Policy, PayPal’s Privacy Policy, DonorPerfect’s Privacy Policy, Eventbrite’s Privacy Policy, or Zoom’s Privacy Policy.
If using a third-party application or website not listed above to complete a transaction related to DHS, please be sure to review the privacy policy of that service before completing the transaction. We cannot be held responsible for the policies of third-party services.
Surveys and User Reports
We use various types of online forms to collect opinions and feedback. Submitting information is voluntary. If you choose to participate, we or our third-party affiliate(s) will request information, including personal data, as is necessary to process your survey results. In each instance, we will specify the purpose of collecting and intended use of personal data.
We appreciate all comments and feedback from our visitors. If you wish to submit a user feedback report using our contact form, you will be asked for your name and email address followed by questions regarding your feedback. That information will be used to communicate with you on the matter reported.
Usage Data
We use cookies and similar tracking technologies to monitor web activity and hold certain information.
We collect and analyze web traffic data using Google Analytics. This information is non-personal data that we use to improve our online strategies. We may compile and provide aggregate statistics about website visitors, traffic patterns, and related information to third parties, but such information will not specify Personal Data.
Types of Usage data collected varies but can include:
- Internet Protocol Address (IP address)
- The name of the domain from which you accessed the internet.
- Browser type and version
- URLS of external sites that directed user to our site
- URL of pages visited by user
- Files downloaded from website
- Time and date of a user’s visit
- Time spent on a page
- Unique device identifiers
- Other diagnostic data
- The date and time users accessed our website
- Search terms used to come to the websites and while on the website (in aggregate only)
You can opt-out of having your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about user activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.
Automatically Collected Information: Cookies & Web Tracking
In order to provide a quality experience for users, we automatically collect and store Usage data to improve our web design, presentation, and performance. We collect this information from anyone who clicks into, reads, browses, searches, or downloads information from our websites.
Our third-party service providers automatically collect information from and about our website users and we may use “cookies” and other technologies to enhance user experience. You can adjust settings in your browser to decide what to do when a cookie is sent to your browser.
Our servers may also automatically record Usage data.
Through the device’s privacy settings, you can set limits on what information to allow our website to collect, including about your device’s location. If you disable or refuse cookies or other tracking technologies, some parts of our website functions may not work properly.
Links to Other Websites
Our website may contain links to external websites for information purposes or additional services. We are not responsible for the privacy practices or the content of such websites. We may provide links to other third-party websites and other websites may provide links to our website, but third-party websites operate according to their privacy policies.
Security Measures
As information is collected and transferred over the Internet to our secure server, it is encrypted using Secure Socket Layer (SSL) technology, the industry standard security technology that is designed to protect sensitive information. We have security measures in place to protect any personal information we collect in accordance with applicable law against the loss, misuse, or alteration of the personal information we’ve stored. Notwithstanding those measures, we cannot 100% guarantee data is safe from being illegally accessed, and personal information being stolen or altered. Any submission of Personal and Usage data is at your own risk.
Your Rights
You always have the right to access and correct the personal information you have provided, and you can withdraw your consent to provide personal information at any time. You may also request to be removed from our contact list. If you want us to erase your personal information, if you would like to withdraw consent to share personal information, or if you do not want to be contacted by us, please let us know by writing to deinfo@dehistory.org.
Photo Policy
We allow, and encourage, our visitors to take pictures for personal, non-commercial use and sharing on social media. Be sure to tag us!
Your private photos cannot be published or used for commercial purposes. For more information or questions about press and photography or image requests, email communications@dehistory.org. For image requests, visit the Research Services page.
Periodically, the Delaware Historical Society takes photographs and videos of visitors and activities for use in promotional and editorial materials. Upon entering Delaware Historical Society premises, you grant the Delaware Historical Society permission to film and photograph you and your dependents. Further, you grant the Delaware Historical Society all rights to use the photographs and video for educational, promotional, advertising, and other purposes that advance the mission of the Delaware Historical Society. The Delaware Historical Society owns the rights to the photographs and video.
Updates to Privacy Policy
DHS reserves the right amend this policy at any time and to make changes anywhere on the website. If we make any substantial changes in the way we use personal information or to our methods of collecting, we will make a prominent announcement on dehistory.org/privacy-policy.
All concerns about how your information is used, questions regarding this policy statement, comments, feedback, requests for technical support, and other communications (if you feel that this site is not following its stated information policy, or to review or request changes to your information) should be directed to:
Delaware Historical Society
505 North Market Street,
Wilmington, Delaware 19801
deinfo@dehistory.org
www.dehistory.org
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Submit Web Feedback
(302) 655-7161
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